Category Archives: Box Solutions

Showrooming is taking on a new life

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Showrooming – the practice of using a high street store’s goods and services to try out a product before going online to buy it at the lowest price possible, is not a new shopping trend. Online portal Statista.com reports that ’48% of showroomers use physical stores to research products with no intention of making a purchase’.

In a recent letter to the press, Box Technologies’ Chairman Russell Willcox argues that the availability of price comparison sites coupled with the fact that smart phones are so readily affordable mean showrooming is mounting a real threat to the existence of stores on the high street. The simple point is – if shoppers want to maintain shops as high street ‘bricks’ rather than just virtual sites or ‘clicks’, they may have accept a higher price for the same product or service. Compared with a web warehouse, there are real and substantial investments and on-going costs which the high street retailer has to bear; these are simply not a problem for the online e-tailer, freed from the exigencies of paying rent, rates, utility costs – [heat and lighting, water] and of course the cost of staff in front of house and back office functions. Reassuringly, savvy IT solution providers like Box play a significant role in providing solutions to wow the in-store shopper. Mobile browsing devices, compelling merchandising of the shop floor and lighting in-store, interactive digital signage and flexible self-service kiosks offer the possibility of raising the pitch of the customer in-store experience. Stores themselves must also do more to reward loyalty and improve store layout, train sales staff to be more customer focused, adopt assisted selling practices, make checkout quicker and easier, improve access to self-service and deploy in-store browsing.

Box believes high street stores are here to stay, but they need to adapt the in-store experience to be more compelling and friendly – even if there may not be the lowest prices immediately available. The web has empowered the consumer, it’s time for the retailer to take some of that back. Those who don’t embrace technology will fail

Box Technologies at RBTE 2013

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Box showcased some of its innovative solutions at this years Retail Business Technology Expo at Earls Court attempting to convince retailers that they must provide a basis of interaction in order to keep consumers – and it did just that.

Presenting both its Virtual Wardrobe solution and stunning Personal Stylist wall, Box drew in the crowds proving the effectiveness of interactive retail technologies within the retail environment.

Box also took the opportunity to showcase its own designed and developed stunning range of cielo EPoS terminals and mobile EPoS solutions.

45 ISVs and VARs attend showcase event

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In the third week of February, over 3 half-day sessions, Box Technologies welcomed over 45 members from its community of ISVs and VARs to Thame

 

for a  briefing on the new cielo range of Box designed and developed EPoS Systems. Also on show was the Motion tablet PC range and self-service kiosks and customer engagement technology solutions from Box.

As the company prepares to attend RBTE at Earls Court next week, it is poised to reveal some very new and very impressive technologies including the 110″ wide Personal Stylist digital wall. Visit Box on Stand 370 and see what else is new from Box

 

 

 

Ergonomic Solutions and Box Technologies Sign Distribution Agreement As The Space Programme Gathers Momentum Across Europe

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Thame, October 19th 2012.

Box Technologies, a leading UK provider of customer interface technology solutions  announced it is the first distribution partner to sign up formally to Ergonomic Solution’s recently launched channel partner offering – The Space Programme.  Ergonomic Solutions is an acknowledged leader in the design and supply of mounting and security solutions in the retail, mass transit, hospitality and healthcare sectors.

The Space Programme is aimed at creating an eco-system of partners that supplies technology mounting solutions as part of their overall customer offering. It has been designed to recognise and empower partners by combining their market knowledge and experience with our industry background, sales and marketing resources. By joining the Space Programme, partners have access to comprehensive tools and support resources to help their business prosper and grow. Partners are rewarded for the efforts they make in becoming and sustaining their partner status.

The programme recognises partners based on their level of capability and commitment. Speaking of the signing of the agreement, Mark Ryan, Group Sales Director, Ergonomic Solutions, said, “We are delighted to have signed this distribution agreement with Box Technologies. Box has an enviable reputation of being one of the leading channel distribution partners within the retail, hospitality, transportation and Auto ID industries. Their reseller community will enable us to increase our reach and market presence within our target verticals across the United Kingdom and Ireland.”

For Box Technologies, Marketing Director Dave Dooley, said. “Our partnership with Ergonomic Solutions allows us to pool our extensive industry knowledge. As a Qualified Distributor, we will be able to provide our clients with comprehensive training and resources ensuring they are aware of our SpacePole product offering and can effectively communicate the extensive benefits they can bestow onto the end-user.

Box Technologies signs a representation agreement with Diginets Consultancy Services to deliver retail transformation solutions in the Middle East

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Oxfordshire, October 2012: Box Technologies, the pioneers in retail transformation solutions, today announced the appointment of Diginets Consultancy Services as sales and marketing representative for Box Technologies in the Middle East region.

Sales and Marketing Director Dave Dooley applauded this new relationship.  “The fusion of our experience in delivering solutions to global businesses coupled with Diginets’ understanding, experience and commitment to the region offers unparalleled opportunity to drive innovation within the retail sector.”  Mr Dooley added, “Many organisations are talking of offering retail transformation solutions – Box Technologies is delivering tangible benefit with its solutions here and now.”

Box Technologies’ believes retail transformation is for all: whether your business is in banking, retail, postal services, government or hospitality and leisure, retail transformation delivers new technologies to create a seamless, positive customer experience.

Diginets’ people are dedicated to turning Box Technologies solutions into leading products and services that help solve some of the Middle East management’s toughest problems and help them to determine which services can be adapted to their particular needs.

Our partnership agreement program is designed to promote solutions to deliver world class service and enhance Box Technologies line of products in the region.

About Box Technologies

With over 20-years of experience in retail, hospitality, finance, banking, transport, logistics and the public sector, Box Technologies delivers a comprehensive portfolio of integrated retail solutions.  Recognised in the market today for its consultative approach to business challenges, Box Technologies’ success lies in its vision and delivery of systems ranging from ‘off the shelf’ products to a completely custom built solution, coupled with implementation and deployment services.

Box Technologies bases its success on working together with its clients to understand and meet their business requirements whilst maintaining close relationships with leading manufacturers, working within strategic sectors.  Box Technologies’ comprehensive suite of retail transformation solutions includes self-service, point of sale, queue management, interactive digital signage, transactional integrity, postal automation, multichannel, banking automation, visual merchandising, payment solutions, and in-store loss prevention systems all supported by our experienced, in-house service delivery teams.

www.boxtechnologies.com

About Diginets

Diginets Consultancy Service is one of the leading independent consultancies in IT & Telecommunication services and it has developed strategic global alliances with top telecom leaders around the world.  Diginets offer many software solutions, including database applications, all types of hosting, dedicated server and comprehensive application developments.

Our Arabic-speaking consultants are a define asset in communicating with the project stakeholders, minimising the gap that usually occurs due to language and culture barriers.

www.diginets.co.uk

Box Technologies to present at Kiosk London

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Box Technologies, the leading UK’s leading provider of customer interface technology solutions, today announced that it will attend Kiosk London both as an exhibitor and keynote speaker.

The event, which takes place on 17th – 18th October 2012 at the Barbican Centre, London, is now in its second year. As the UK’s only conference and exhibition completely dedicated to the self-service industry, Kiosk London acts as the central meeting point for senior personnel responsible for the implementation of self-service solutions and technologies throughout the UK, Europe and worldwide.

The forum provides the ideal opportunity to understand the latest development in self-service trends and available technologies. Graeme Laws, Business Development Manager at Box Technologies will take the floor to explain that the critical components in ensuring the success of any self-service project is in understanding the behaviour and buying patterns of intended users.

 

Graeme will argue that the fundamental success of any kiosk design and deployment project relies heavily on the careful development of the user interface which must deliver a positive user experience. The robust and logical reasoning behind each element of the development of this interface must be thoroughly tested before being employed in the kiosk solution.

Given Box Technologies’ self-service industry experience the company is able to bring greater understanding to technology adoption in banking, retail, transport and leisure industries. Experience allows Box Technologies to recommend appropriate, engaging and aesthetically pleasing solutions from an extensive portfolio of kiosk component hardware. Suppliers include Epson, ELO Touch Systems and Verifone.

During the forum,  Box will demonstrate its new range of floor and wall mounted payment kiosk which are ideally suited to a wide range of self-service applications. Box, as a total service provider, has many years of experience in scoping client-specfic kiosk requirements, planning a complete kiosk roll-out or managing an estate of deployed kiosk technologies.

Speaking of Box Technologies’ attendance, Chairman, Russell Willcox, said “Kiosk London provides the ideal platform for us to demonstrate our knowledge and expertise in a growing martketplace. Our management of numerous projects from the conception through to roll-out, gives us an important insight into the key requirements of our customers whilst ensuring that the end-users enjoy an improved customer experience.”

Box Technologies launches the elegant powerful Cielo series of EPoS Terminals

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Box Technologies, the UK’s leading provider of customer interface technology solutions is delighted to announce the launch of the Cielo range of high-end EPoS terminals specifically designed to combine high performance with aesthetically pleasing looks aimed squarely at the fashion, pharmacy, hospitality and specialty retail sectors.

Cielio is a beautiful and powerful EPoS terminal endowed with an ultra-slim display, sleek chassis and small footprint design. Its bezel free design gives a tablet style look and combined with its smooth lines and elegant appearance, Cielo is ideal for high-end retail, fashion and specialty stores.

Cielo is equally at home dealing with more mission critical applications. Cleanliness at the point of sale within a pharmacy or hospitality environment, for example, is essential and Cielo provides design features that address these important requirements. The Cielo boasts a vent-free frame which along with its bezel free construction ensures a cleaner, morehygienic terminal. This provides the additional benefit of reducing ingress of liquid, dust or food, which can have a detrimental effect on the lifespan of the touch screen.

Cielo is available in a choice of charcoal or white; whilst charcoal might find itself in a designer style operation, the latter is ideal in a pharmacy environment where any accumulation of dirt is easily visible enabling it to be wiped clean and kept clear of germs.

There are two models. Besides the Cielo, the Cielo-i is the high performance version for use in environments where transactions may be more complex and require a more system hungry software package. This PoS terminal can be supplied with either an i3 or i5 core bringing  prodigious amounts of computing power.

Operationally, Cielo boast a bright image display which is backlit for ease of use. It is economic in its power consumption and has a tough but light aluminium chassis with a compact footprint that is perfect for point of service areas where space is at a premium.

Of its launch, Richard Elmes, Marketing Manager at Box Technologies, remarked, “The introduction of Cielo addresses a need within the retail , pharmacy and hospitality sectors for a point of sale terminal that provides both performance and stunning good looks. Its tablet style lines bring the point of sale environment up to date whilst its design practicalities ensure that it is easy to keep clean with fewer moving parts for longer life and low total cost of ownership. Cielo shows the beauty can be combined with practicality”.

For ISVs and Value Added Resellers, Box Technologies is planning to run a series of open days of the entire range of new EPoS systems including the Cielo and Cielo-i in Thame starting on Wednesday October 10th. Please contact your account manager or visit www.boxtechnologies.com/events for full details.

Box Technologies appointed official technology sponsor of UKTI’s presence at GITEX 2012

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Oxfordshire, September 27th 2012: Box Technologies, the UK’s leading provider of customer interface technology solutions, is proud to announce that it has been appointed UK Trade & Investment’s (UKTI) official technology sponsor at the forthcoming GITEX Technology Week in Dubai.

Box UKTI

Box Technologies will be supplying and installing the latest digital signage technology and self-service kiosks on UKTI’s stand in order to assist and enhance their presence as well as streamlining the overall attendee experience.

The deal comes given UKTI’s mission to maximise British trade opportunities overseas and in exchange Box will receive considerable promotion as well as access to a wealth of additional events during the course of the week.

Box Technologies will also be exhibiting at the event with the aim of discussing their range of innovative PoS, retail banking, self-service, queue management and interactive digital signage solutions with prospective clients.

Box Technologies signs agreement to become Official Digital Signage Partner for the Retail Fraud ‘On the Road’ 2012 and Retail Fraud 2013 events

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Box Technologies to deploy the latest in digital signage technology at leading European retail fraud events run by Retail Knowledge

Oxfordshire, September 17th 2012: Box Technologies, the UK’s leading provider of customer interface technology solutions, today announced that it had signed an agreement with Retail Knowledge to become its official digital signage partner and event sponsor for the forthcoming Retail Fraud on the Road and Retail Fraud events.

Celebrating their 10th anniversary next year, these two highly influential events bring together key retailers from over 80% of the UK’s top 250 retail organisations. Designed and managed by Retail Knowledge, the organisation also produces the Retail Fraud.Com e-News casts which are delivered to over 79,000 UK based retail personnel.

As a sponsor and signage partner, Box Technologies will bring the latest in digital signage to the two events. Conference information, directions and timetabling are all areas where technology can assist speakers, delegates and other attendees to find their way around and make best use of their time. It also showcases the technology and provides good background information to support Box Technologies’ participation within the conference programme. Additionally, in retail master class studio sessions taking place during both events, Box Technologies will update the audience on how the integration of technology in the retail space can pro-actively enhance loss prevention implementations and combat the ever growing threats of customer and employee theft.

In the wider context of the event, digital signage is fast becoming an essential ingredient of the multi-channel culture of today’s in-store retail operations. It can improve the shopping experience, open new revenue streams and most importantly, engender loyalty from an ever more fickle buying public.

Speaking of the announcement, Paul Bessant, Managing Director, Retail Knowledge Ltd, said, “We are delighted to have Box Technologies as our Digital Signage Partner. As renowned experts in this field with a track record of excellence in solution architecture and installation, we will be hearing the very best of what is available to the retailer both in terms of improving the shopping experience whilst minimizing the risk of fraudulent activity.

For Box Technologies, Russell Willcox, Chairman, said, “We are pleased to be in a position to sponsor and support the Retail Fraud event in this close way. Retail Knowledge events provide the leading forum for those managing the very real threat of fraud within the retail industry. Both online and high street retailers welcome this venue to meet and discuss best practice and react to the latest trends and threats. Our knowledge and experience of making the best use of digital signage techniques gives us a unique understanding of the advantages for the retailer in terms of the customer experience, whilst understanding the potential risks and how to best minimize them.”

Box Technologies Attending Retail Fraud 2012 ‘On the Road’

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Box Technologies is pleased to announce its participation in this year’s Retail Fraud ‘On the Road’ conference and exhibition.

Box Technologies will be exhibiting its innovative range of loss prevention technology, most notably the SMARTtill™ solution designed to rapidly count the cash in your point of sale drawer and reconcile PoS transactions with till contents reducing cash management costs, improving control and deterring theft.

Taking place at the King Power Stadium in Leicester on the 4th of October 2012, Retail Fraud 2012 ‘On the Road is the United Kingdom’s only conference and exhibition dedicated to tackling retail fraud; showcasing the latest in loss prevention technology.

Box Technologies is also proud to announce that it is the Retail Fraud Official Digital Signage Partner. Stay posted for more information.